Privacy Policy
Last updated: November 7, 2026
1. Information we collect
When you call, text, or request an estimate, we collect the information you give us, such as your name, phone number, email address, service address, and a description of the plumbing problem.
We also collect limited technical information automatically when you visit this website, such as your IP address, browser type, and the pages you visit. This information helps us understand how people use the site and keep it working properly.
2. How we use your information
We use your information to:
- Respond to your calls, texts, and estimate requests
- Schedule and perform plumbing services
- Send invoices and follow up on completed work
- Improve our website and services
3. Sharing your information
We do not sell your personal information. We may share it only when needed to provide a service you asked for, for example with a payment processor, or when required by law.
4. Calls and texts
By calling or texting us, you agree we may contact you at the number you provided about your request. We do not send marketing texts unless you ask for them. You can opt out of texts at any time by replying STOP.
5. Cookies
This website may use cookies to remember basic preferences and to understand how visitors use the site. You can block cookies in your browser settings, but some parts of the site may not work as well.
6. How long we keep your information
We keep your information only as long as needed for the purposes described in this policy, or as required by law. Job records and invoices are kept for our business and tax records.
7. Your choices
You can ask us to correct or delete the personal information we hold about you by calling (805) 776-9546. We will respond within a reasonable time.
8. Children’s privacy
This website is not directed at children under 13, and we do not knowingly collect personal information from children. If you believe a child has given us personal information, please contact us and we will delete it.
9. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page shows when it was last changed. By continuing to use this website after an update, you agree to the updated policy.
10. Contact us
Pacific Flow Plumbing, 1500 E Oak Ave, Lompoc, CA 93436. Phone: (805) 776-9546.
Related: Terms of Service · Disclaimer · Back to home